BCSC spares no effort in ensuring our customers receive the highest level of service in the industry. Throughout the process of designing and implementing custom configured point of sale systems and inventory management software, we unfailingly maintain our principles of Value, Honesty, Pride, and Fairness in meeting your goals and expectations both now and in the years to come. The development and nurturing of the relationships we have with our many valued customers has been the key to our success for over 20 years.
By the nature of their intricacy, point of sale systems may need a little �tweaking� from time to time. This is normal and expected. The fastest response to a technical problem with point of sale information is via telephone or Internet. The response is handled from our service headquarters. Many problems with POS systems can also be resolved by voice communication and tools used to connect to your systems remotely. Using these communication tools, with your permission, the BCSC technician can access your point of sale system software and proceed to demonstrate interactively to you the process in question or problem resolution. We'll do whatever it takes to keep you up and running!
Certain issues with point of sale terminals or point of sale software may require a technician to perform support at your location. BCSC will provide on-site service when it's required in accordance with your hardware maintenance agreement.
Contact Business Control Systems today at (800) 233-5876 Ext. 233, or click here to contact us via our online form. Find out how industry-leading service and properly configured point of sale systems and inventory control software can help your business attain peak efficiency.